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How Atlas has become the Market Leader
For over 40 years, Atlas Dry Cleaners have
been delivering Quality drycleaning in Perth. In 1992 Wally Bullo
purchased Atlas and together with well known businessman, Patrick
Ghirardi, have transformed this organisation into an industry leader.
This is Wally's story
To be a market leader, I believe you require at least the following
three components - state of the art technology, great teamwork and
smart marketing. Our initial task was to make our factory Australia's
market leader. We have totally redeveloped the East Perth site which
includes the latest technology.
All the machinery is new and environmentally
friendly. For example, the Donini Dry Cleaning machines are
the most technologically advanced in the world and our shirt ironing
machine (the only one of its kind in Perth) presses the perfect
business shirt. Currently Perth's leading suit-hire companies use
Atlas. We are also contracted by various drycleaners to undertake
their shirt ironing and certain other drycleaning.
The redevelopment of our East Perth site has dramatically
improved the quality of the cleaning, while keeping the environment
clean.
The
reliability of the machinery is also crucial. We flew engineering
experts from Melbourne, to install the new equipment. Every machine
is backed up, so that repair downtime is kept to a minimum. This
ensures the customer receives their cleaning on time.
We've thoroughly trained our team to understand
the importance of Quality Control. We now employ two full time Quality
Control specialists who check every item in and out of the factory.
Throughout the factory we display positive messages to further ensure
that everyone remembers the importance of Quality workmanship and
the Customer. For example, the difference between ordinary and
extraordinary is that little "extra".
To ensure we continue to increase our market share
we have implemented a dynamic marketing strategy and redeveloped
our corporate identity. The result has been the establishment of
meaningful relationships with some of Perth's well known businesses
and sporting teams. The results have been outstanding, with the
recent highlight being the signing of a drycleaning contract, with
the West Coast Eagles. Yes, we are the West Coast Eagles only
drycleaner.
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